I recently consulted with a logistics company. Turns out reroutes and missed orders are expensive. Really expensive for the company. Since the company also used owner drivers, the cost of the reroutes are put on the drivers themselves. Naturally, the incentive is not to reroute.
Actually, after working with them for a bit, I am a lot more sympathetic to posties who just leave stuff at the door.
Actually, after working with them for a bit, I am a lot more sympathetic to posties who just leave stuff at the door.