1. Dependency on ColdFusion. Seriously that product is dead, poorly maintained and powers the entire front end. That's scary. Even more scary than PHP written by outsources from Elbonia. They got hacked due to this.
2. Billing system is take then refund credit rather than billing afterwards.
3. From my location their latency and throughput sucked even in their EU DC despite being only 11 miles from my house.