Thanks for shedding some light onto your thought process about this. I can definitely understand it a bit better now.
I guess I feel differently when you say "if you're not paying us for the service", since I pay ~$50/mo in addons through Heroku, of which which I'm sure you must take a cut. So I am in fact paying you, just not in the form of dynos.
Perhaps this could be a loophole to the current system?