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Nice story, but is it responsible to allow 3 year old personal feelings to influence the decision on a multimillion dollar contract influencing the financial affairs of 3 hospitals?

What if Mckinsey were the best consultancy for the job?

His previous interaction has shown to him that McKinsey might not be a loyal contractor for the prospective contract. The way they treated him in the past might just indicate the way they would treat those hospitals. Since nowadays there is a thick competition for every contract, just the gut feeling of the person in the deciding position is enough to tick them off.

Besides all, he has the first hand experience dealing with them, and they acted unprofessionally. It would be irresponsible for him not to take that into account.

But you can only take that into account if you've had equivalent experience interviewing at other consultancies as well.

If that's basically how they all work, then it could be very irresponsible indeed. You can't judge an entire company based on your interactions (or lack thereof) with a single one of their employees.

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