It's neither the wait staff, nor the business. It's market forces. Wait staff are becoming increasingly unskilled labor (partly due to technology in restaurants, partly because wait some staff have become shitty/belligerent and people realized they don't actually care if someone calls them "honey", it's not worth $20 of tips to them...) I'll happily take my meal with a "go f yourself" it it means i get $20 off.
Especially in places where there's not even real service (e.g. having to dispose of dishes yourself etc)
But at the end, it is a structural problem. If the job can't pay a minimum to live a normal life, then the business should be restructured to allow fewer but better jobs, in my view.
if you're open to a suggestion you never asked for -- consider reading the book "When I say no I feel guilty" It really really helped me, personally. I hope it's a good suggestion for you too.
