He knows a lot about how busy people feel and where the priorities of most people lie, as expressed by their actions, as measured, rather than their words.
He doesn't know a thing about you in particular and doesn't care, because he needs to get it right for most of his customers. Not every single one of his customers. If you don't accept these facts about email marketing, as annoying as the situation may be, you are an outlier.
He knows a lot about how busy people feel and where the priorities of most people lie, as expressed by their actions, as measured, rather than their words.
So he's able to "measure" how many people don't buy from his company because they make it too difficult to evaluate their products? That sounds like a highly marketable skill in itself.
