He knows a lot about how busy people feel and where the priorities of most people lie, as expressed by their actions, as measured, rather than their words.
So he's able to "measure" how many people don't buy from his company because they make it too difficult to evaluate their products? That sounds like a highly marketable skill in itself.
So he's able to "measure" how many people don't buy from his company because they make it too difficult to evaluate their products? That sounds like a highly marketable skill in itself.