Mosaic offered non-tech people entry into the information superhighway (aka internet) which I would argue is the same as chatGPT offering non-tech people entry into AI.
The first time I tried NCSA Mosaic, a light went on. I was fresh out of grad school, and my initial reaction was: Oh great, now everyone can have clickable footnotes that lead straight back to the source being referenced ! Wow!!!!
So yeah, this first impression of mine kinda missed the whole potential inherent in the simple hyperlink mechanism.
And likewise with most initial reactions to LLM A.I.s methinks.