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Presenting policies as facts of life (like Meta also does) is usually done to keep the abuse teams away from those angry customers and so they don’t have to reveal their anti-spam techniques. Security by obscurity does work for a while.

There are ways to get companies to actually pay attention to you; a good place to start is sending registered mail to an executive in a way that looks like you might be a lawyer. patio11 has more advice on this.




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