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Well, they're not doing voice so Twilio still has that advantage. Also, support is likely to be much better with a startup than with the huge behemoth.

However, Amazon has the footprint to get you worldwide delivery. Twilio just arrived in (parts of) the EU, but that's a temporary advantage. Also, there's that 0.75c charge. That's already a 0.25% saving and Amazon have a habit of reducing the price whenever possible.

Twilio et al will likely focus on better service, more features, easier signup and use.




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