I've been doing grocery pickup with Superstore (large Canadian chain) for a few years now. It's $5 per order, or $100 a year to be an "Insider" member which gets you some other benefits.
Originally we started using it because grocery shopping on the weekend with our son was a terrible experience for us. Trading the extra time and hassle for paying $5 to just pull into a parking spot after work and have it delivered to my trunk was well worth it for us. Prices match exactly what is in store (they ring it through the same system,) and tipping isn't allowed.
If it were just my wife and I, or if I was single, I don't think I'd use the service, but for my current situation it's great. They also offer delivery for an additional cost, I don't know how much it is, but I do know some people who have mobility issues who enthusiastically use it.
I always assumed that, at least pre-pandemic, the primary use case was either people with young children or people who could easily drive but aren't very mobile on foot.
A number of years back when I was on crutches for multiple months, I got grocery delivery which was a mixed bag. I'd probably have used pickup if it were available. I could actually get around a grocery store fine on crutches. I just couldn't easily buy more than would fit in a shoulder bag.
Originally we started using it because grocery shopping on the weekend with our son was a terrible experience for us. Trading the extra time and hassle for paying $5 to just pull into a parking spot after work and have it delivered to my trunk was well worth it for us. Prices match exactly what is in store (they ring it through the same system,) and tipping isn't allowed.
If it were just my wife and I, or if I was single, I don't think I'd use the service, but for my current situation it's great. They also offer delivery for an additional cost, I don't know how much it is, but I do know some people who have mobility issues who enthusiastically use it.