I've gotten in the habit of asking if they want someone to just listen or if they want help finding solutions.
More often than not, people just want to know they've been heard.
As for building empathy, this is a tough question and I'm not really sure how to answer it. What makes you think you aren't empathetic already, outside of some rando internet test for empathy? I'm not sure I'd put a lot of stock in that kind of testing. Are you getting this type of feedback from loved ones?
More often than not, people just want to know they've been heard.
As for building empathy, this is a tough question and I'm not really sure how to answer it. What makes you think you aren't empathetic already, outside of some rando internet test for empathy? I'm not sure I'd put a lot of stock in that kind of testing. Are you getting this type of feedback from loved ones?