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I've gotten in the habit of asking if they want someone to just listen or if they want help finding solutions.

More often than not, people just want to know they've been heard.

As for building empathy, this is a tough question and I'm not really sure how to answer it. What makes you think you aren't empathetic already, outside of some rando internet test for empathy? I'm not sure I'd put a lot of stock in that kind of testing. Are you getting this type of feedback from loved ones?



Another thing that may help you in the long run and I can't recommend this enough, is a book called, The Four Agreements by Don Miguel Ruiz.


I just bought it:)

I am going to also drop this here, which is how I came into contact with the book.

https://youtu.be/LZT7tv1qDqU




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