Can do almost anything on the web. Can even cash in checks by taking a picture of them on the app. Calling the central number for the bank directs the call automatically to my personal banker based on my caller ID. I haven't been to the branch in years.
Although it is true that when you _do_ need to go in, you need to go to your own branch, which is something that surprised me coming from the UK.
This is probably because accounts are branch specific and all your paperwork is there. If you want to move branch, your account number will change.
Maybe one day they will "fix" it .
Can do almost anything on the web. Can even cash in checks by taking a picture of them on the app. Calling the central number for the bank directs the call automatically to my personal banker based on my caller ID. I haven't been to the branch in years.
Although it is true that when you _do_ need to go in, you need to go to your own branch, which is something that surprised me coming from the UK.