Two million calls to 311

[luu]

http://www.residentmar.io/2017/02/13/311.html

[simonebrunozzi]

2 million calls to 311 to New York City, in 2016.

Spoiler: #1 reason is noise. #2 is heat or water.

[carbocation]

I mapped some of the 311 calls for Boston and San Francisco. Here are the Jupyter notebooks:

BOS: https://github.com/carbocation/jupyter/blob/master/Boston%20...

SF: https://github.com/carbocation/jupyter/blob/master/SF%20311....

(The SF notebook abruptly transitions back to some BOS maps because I forgot to remove them.)

[projektir]

Noise seems like one of those things that everyone just assumes isn't a problem and will just sort itself out.

[timwis]

Anyone up for an analysis of Philadelphia's 311 data? https://www.opendataphilly.org/dataset/311-service-and-infor...

[crooked-v]

I wish more cities had a simple, citywide non-emergency number like this.

[lainga → crooked-v]

Where do you live which doesn't have one? 311 is written on most public works fixtures in my town, Vancouver, for telling the city if they're broken, and I assumed it was North America-wide.

[stephengillie → lainga]

Which Vancouver?

Seattle doesn't have a 311 phone service. But they do have a Find It Fix It app. It's 2018 not 1988, why don't more cities have an app?

http://www.seattle.gov/customer-service-bureau/find-it-fix-i...

[lainga → stephengillie]

Large Vancouver. Maybe it's Canada-wide.

[kristopolous → lainga]

nope, it's municipality run. https://en.wikipedia.org/wiki/3-1-1#United_States