Hi All, API integration often cycles in repetitive use cases, API specs, Libraries/SDKs, developer context & tech support.
We are building a desktop app that lets SaaS API sellers design their API integration flow and lets their customer integrate APIs in seconds.
SaaS API companies (including our existing customers) resort to:
1. For API documentation - readme.io, Postman and Swagger (few use PDFs too.)
2. For Chat/Support/FAQ - Freshdesk/Zendesk/Calendly/Skype/Teamviewer
3. For Developer Context - IDEs for Android/iOS/JavaScript
On top of these tools, they hire developer success manager and support staff.
We combine all these facets and offer them through Devsupport AI.
Also, we offer manual support as a back up when automation fails to work.
We have launched a public beta and are seeing a good traction from few payment gateways in South East Asia and wanted to get some constructive feedback from the community.
Please take a look at https://devsupport.ai and let us know your comments/feedback.
