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From the email, it looks like your current agreement + 60 days free subscription extension. So if you're on monthly billing, you've got about 60 - 90 days.

[They renewed my annual plan just 9 days ago...]



> So if you're on monthly billing, you've got about 60 - 90 days.

I got such a mail, mentioning:

"We will honor your existing CrashPlan for Home subscription, keeping your data safe, as always, until your current subscription expires.

To allow you time to transition to a new backup solution, we've extended your subscription (at no cost to you) by 60 days. Your new subscription expiration date is 09/13/2017."

There's no way I can fit 60 days between today and Sep. 13. I was about to ask about this, only to discover that their mail came from a noreply@ address...


Same here! Received email today (22 Aug) saying: "we've extended your subscription (at no cost to you) by 60 days. Your new subscription expiration date is 09/14/2017."

That's not 60 days from today (or from the end of my monthly subscription)!!!


I just checked my email again, and the subscription expiration they quoted me on my annual subscription wasn't extended either (it's exactly the 12 months I'd paid for). I assume it's a typo and that they mean it's that date + 60 days.

But you're right, I wouldn't rely on it though...




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