Our team of ~30 engineers is starting to struggle w/ sharing information / documentation for our products. Email and basic share drives are no longer enough to keep everyone in sync. Any recommendations for tools or strategies to keep information organized and easily accessible by all members of the team? We are also looking to organize customer inquiries / responses if anyone has suggestions.
We have a lot of disparate information. So, you will have design information from Engineering (performance documentation, known issues in simulation) Testing information from Operation and then customer observations and resolutions from Sales / Application support.
We also want to improve how we track lessons learned in product development so that when a new project is kicked off the designers can look back at previous dev jobs.
We have used wikis and ticket systems but they are mostly in house built tools. Just wondering if there are more professional grade tools that you have used.
We also want to improve how we track lessons learned in product development so that when a new project is kicked off the designers can look back at previous dev jobs.
We have used wikis and ticket systems but they are mostly in house built tools. Just wondering if there are more professional grade tools that you have used.