It's hard to convince us because it's not true. As a matter of fact, the opposite is true - hardware certainly doesn't "just work" in Apple's ecosystem and it does just work with Windows.
I use Mac and Windows every day at work. Rarely, if ever, do I have any issues with my Windows hardware but my Mac hardware constantly causes me problems. Just last week I had to take steps to "zap the PRAM" on my 2012 Mac Pro since every USB port died for no reason.
I also have multiple wireless USB mice that work fine on my Macs until I go to the Updates tab of the App Store...at which point they simply stop working. Another problem I have with my Macs is that there is no built-in way to disable an external monitor without unplugging it or powering it down.
Honestly, I've been using Macs since the 90's, I've always had hardware problems with them and when I look around I see others having the same problems - so I know it's not just me. If you search the web you can see millions of others having Mac hardware issues - so I'm not really sure where Apple fans are getting the idea that Mac hardware "just works" because it quite obviously does not.
It's not "Mac works" and "Windows doesn't work" or vice versa. They both have issues, regularly, and often trade places being worse. They BOTH suck.
It's a matter of what issues you feel comfortable dealing with. There is no computer utopia, unless you're only surfing and writing documents, and need nothing more complex than a Chromebook. ;)
I use Mac and Windows every day and I'm certainly comfortable with both of them. Many of my Mac hardware issues have no fix at all though.
The one I mentioned about certain USB mice dying has never been fixed. Another thing that will never ever be fixed is the lack of choice video cards that I can put into the PCIe slot on my Mac Pro. Other problems with PRAM or SMC/sleep have a "fix" but somehow they keep popping up and you have to keep applying the fix. I can tell you honestly that I never have recurring problems on the Windows because things get fixed quite rapidly since Microsoft obviously still cares about Windows.
Anyway, I don't care about Chromebooks or other walled garden devices really. Even if I just wanted something to browse with I would prefer a Windows tablet so I could have some freedom ;)
I had a Surface Book. It was my first foray back into Windows territory. The device itself is amazing. Blows the doors off an iPad, in terms of productivity. (remember: long time Apple user)
Unfortunately, I ragequit it and sold it after dealing with the "sleep of death" issue enough times. Well-documented issue, and supposedly fixed with updates. (that was not my experience).
The Surface Book got fixed for good with a firmware update though.
Meanwhile, all of the Mac problems I mentioned are still not fixed and Apple is still quite obviously, ignoring their desktop OS. They've also always hated power users where-as Microsoft caters to them on hand and foot.
The problem with this response is that it is anecdotal and not statistically significant. Which makes it useless, unfortunately.
I never claimed Macs didn't have hardware issues. I claimed that it is nearly impossible to convince a die-hard Windows user that perhaps they might be happier overall on a Mac.
same, I had to zap the pram, or whatever, bc it wouldnt boot. also have problems connecting external monitors through miniDP, sometimes the monitor doesn't work.
