I search a lot. Heavy heavy searching. Kagi's no-BS approach to search gets me to relevant results much faster than any other search engine. And the ability to down-rank or block unreliable sources only sharpens that experience.
I have used, and continue to try on occasion to keep my opinions updated, all the big search engines. DDG, Bing, and Google. The search experience is really not there for me in those 3. Bing consistently produces poor results, DDG is a bit better but I still have to manually sift through poor quality results to get what I want, and Google makes me scroll past a lot of bloat and ads first to get to quality results, with more ads interspersed throughout.
I like being able to search, get my quality results, and move on with my life. That's worth paying for to me.
A contract isn't a subsidy... A subsidy would be giving them dollars without any particular strings attached except perhaps to use those funds to develop the product. If the contract is to provide money in exchange for services, that's called a transaction.
I see it differently: for example the fact that the US government spends a lot of money on military can in my opinion clearly be called a subsidy for the military-industrial complex.
So then if the government buys pens and reams of paper, then it's the government subsidizing office supply stores? But it's not a subsidy if a corporation spends money on the same supplies?
My employer does business with the DoD and with private corporate entities. Both the government and the private sector spend the same money and receive the same products and services. I appreciate that you have a different perspective, but I have a hard time considering my employer "subsidized by the US government" just because the government purchases our product.
Do you have a different term you use for when the government is not simply a customer, buying what they need, but intentionally funding a company in excess of the goods and services it receives? This would be more in line with the traditional definition.
I think a company can make 100% of its revenue from the government, but that doesn't mean it is subsidized. The critical criteria is if the government is directing funds for reasons other than pure procurement, such as buying votes, stimulating jobs, ect.
Location: San Jose, CA, US
Remote: Open to it
Willing to relocate: Yes
Technologies: VMWare, Proxmox, KVM, Docker, LXC, Kubernetes, Terraform, Pulumi, AWS, GCP, Azure, CircleCI, Jenkins, Okta/OneLogin/Entra, SIEM, vulnerability management, Windows Server, Linux, many more.
Résumé/CV: https://scarlow-my.sharepoint.com/:w:/g/personal/me_scottcar...
Email: me@scottcarlow.com
I'm probably not the typical resource someone may scour HN for, but it can't hurt to throw my hat in the ring!
I'm a senior-level IT Infrastructure Engineer. I've spent the past 8 or so years helping startups transform their early-stage IT, slapped together with duct tape and glue, into enterprise-grade scalable systems and processes. I've seen startups through numerous SOCII and ISO 27001 audits, penetration tests, NIST 800-171 assessments, and FINRA audits. I've migrated on-premises workloads in the cloud, built a businesses entire IT infrastructure (office networking gear excluded) to the cloud. I've even worked hand-in-hand with DevOps teams to improve and troubleshoot CI, engineering access to backend services, and IAM architecture. And I loved every minute of it.
That's why I'm posting here on HN; I like a fast-paced environment where I can re-imagine how things are done!
My linked resume is for leadership, as I've recently made that shift, but nearly my whole career is as an IC and my accomplishments in my resume are overwhelmingly accomplished as an IC or small team lead. I'm happy to be an IC again for the right opportunity.
BookStack is great if you're small. There's no file locking/conduct management when two people are editing the same page and there's no co-authoring. I used it for docs at a startup I was in around 2018 and this lack of feature really got in our way once we grew to more than 10 people.
The feature is still missing today, I get email updates from the same ancient GitHub issue often of people asking for it and the dev responding that they don't like the idea of systematically preventing conflicts. Which is fair, if I had the skill and inclination I would have forked the project and just done it myself. But I'm not a software engineer, so I had no choice but to use different software that fit my needs.
If you're a really small shop BookStack has a very nice and clean UI and is a great wiki-type offering. At any kind of scale the cracks start to show, though.
Assuming for the moment that they aren't saying that with their fingers crossed behind their back, that doesn't change the fact that they store the inputs they receive and swear they'll protect it (Paraphrasing from the Content section of the above link). Even if it's not fed back into the LLM, the fact that they store the inputs anywhere for a period of time is a huge privacy risk -- after all a breach is a matter of "when", not "if".
Ancestry does more than genetic analysis. Their claim to fame is their tools to search through old public records to help one build their genealogy/family tree.
Pro can still get around it, as Pro is not actually a consumer edition. To get around it with business editions of Windows you select the option to add the computer to a domain. The domain join process doesn't happen during OOBE, so you're prompted to make a local account. Then you can just carry on without joining a domain.
For some people, the ability to use wired headphones/earphones while charging has a lot of value. Additionally, some invest in quality earphones or IEM's and replacing those with the lower-quality limited selection of USB-C earphones is not desirable. Likewise with Bluetooth.
The 3.5mm audio connection is nowhere near dead yet.
FWIW for IEMs with detachable cables, which pretty much all of the good ones do, you can get replacement USB-C cables now. That has the advantage of decoupling the sound quality from the highly variable quality of the phones internal DAC since the DAC is instead part of the cable, and some of those cables even have configurable hardware DSP features. It doesn't solve the charging problem though.
Your product looks super cool! I'd been looking at improving incident management in my org, but SSO being locked behind enterprise service levels makes it a non-starter for me.
Just letting you know that many orgs use SSO that aren't at enterprise scale, the platforms are pretty affordable to obtain (depending on choice). Such a relatively simple to implement and valuable feature commanding the highest price tag and a bevy of features you really don't need acts as a gatekeeper for many of us.
Hey there - co-founder here, thanks for the kind words, glad you like the look of it :)
Could you elaborate on what you're trying to do with SSO? To clarify, you can SSO via Slack on any of our pricing plans (which in turn often SSO's with other providers). Essentially, whatever you SSO with on Slack, will work with incident.io.
If you'd like to use SAML, you can do that too, on our Pro plan and above. The only thing offered exclusively behind our Enterprise plan is SCIM.
> Organisation's on our enterprise plan can enable SSO using SAML to manage access to the incident.io dashboard via an Identity Provider (IdP) like Okta.
I'm not the person you've asked, but I'm somebody who has been purchasing SaaS/software for businesses large and small for years. My take:
1. If SSO and other basic modern security features are locked into "Enterprise" pricing tiers then the service is at the bottom of the list (see: https://sso.tax). I'd love to say instant disqualification but too many SaaS companies have it in their head that only wealthy enterprises use SSO, despite SSO platforms being widely available and some quite cheap to acquire and start using.
2. If I need to request a quote to start any kind of service to see what the product is about then I'm not likely to pursue it. Don't make me jump through hoops when I'm just trying to see if a product can fit my needs.
3. If license terms are too complex or easy to violate that's a hard pass. Infrastructure monitoring tools are a great example. The licensing is often per "device" or per monitored metric, and some vendors are very loose with their definition of "device". (Don't use LogicMonitor with k8s unless you like throwing money in the garbage can). Hard lessons learned.
4. If the only details I can find regarding how you secure your product are claims of SOC2 and ISO27001 certification then that's a very likely pass. Those controls are great to have, necessary even, but anyone who has had to work to meet those compliance objectives knows that they're much more about organization controls than they are product security. Give me an idea about how you protect data and whatnot on a security page somewhere, not an attestation that dev and prod are separate and you have logs.
On the side of the positives, outside of not hitting the negative marks, I value ease to work with, responsive and competent support, strong pre and post-sales solutions architecture and support/training (if the product is complex enough to warrant that), and supports SSO. I bring up SSO again because it's a hard requirement for SaaS purchases everywhere I go -- no SSO, no go. Social login is not a substitute and is highly undesired.
SAML is fine, no need for OIDC. Someone else mentioned SCIM, which is a highly desired addition, but not a hard requirement for me so long as a public API exists that I can use to automate the user lifecycle.
I have used, and continue to try on occasion to keep my opinions updated, all the big search engines. DDG, Bing, and Google. The search experience is really not there for me in those 3. Bing consistently produces poor results, DDG is a bit better but I still have to manually sift through poor quality results to get what I want, and Google makes me scroll past a lot of bloat and ads first to get to quality results, with more ads interspersed throughout.
I like being able to search, get my quality results, and move on with my life. That's worth paying for to me.