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The catch tends to be if you're able to detect when you're in a more complicated situation and bail out accordingly. One very useful thing is auto-labeling, which turns out, getting it wrong is more problematic than one would expect.

Take for example the 'Gorilla' issue that Google encountered.

http://nyti.ms/1JlTBab [www.nytimes.com]

Then there was the issue with the bookmarks and suicide categories

http://bit.ly/1JFkmCr [productforums.google.com]

(This one isn't as big of a problem, as the frustration was probably more due to the compulsory usage of the new bookmarks, but it still shows some hazards of auto-categorization).

With social things, it can sometimes be very hard to solve a problem that works for 95% of the population, but doesn't piss off the remaining 5% (often with good justification). Unfortunately, detecting when you're in that situation in the first place is sometimes equivalent to the problem you're trying to solve.



Please don't use link shorteners. They just obfuscate the link target.


I don't understand why a big company like Google can put some feature online if it's not thoroughly tested or thought. It is because it is a web product and it wants the users to be the testers?


What would the testing plan look like?


Simple procedure: take a large sample (1M pictures or so), tag them with the system and then show each picture with the label to a person (using Mechanical Turk or similar) and ask "is this label offensive?"

Use simple statistics to identify trouble spots.




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