They were closing down a line of business that failed (the brokerage unit). It's not a stretch to think that people working on that project would be overwhelmingly more likely to be let go than those that weren't.
Nevertheless, I agree with a CEO giving the heads-up to the staff that's staying, in effect saying, "Look, we're having layoffs [tomorrow or later today] and I just want you to know that your role is safe and we value your continued contributions." That takes the anxiety away from that person without making any meaningful change in the privacy of the affected employees, especially if it's same-day, but evening before is also OK if timing doesn't permit same-day.
I've gone through a few at different places (including financial services post-LTCM and post-9/11) and there is no perfect way to handle it. People are losing their jobs; Americans have this weird tie-up between their job and their identity; when a bunch of people are losing their job for reasons other than incompetence/ineffectiveness, there's going to be a lot of butthurt. No way around it, and the CEO has to balance optimizing for those leaving with the ongoing health of the remaining business (lest more rounds follow). Everyone focuses on those leaving, which is normal, but if you don't leave a healthy company at the end of it, you might as well close it all down and lay more people/everyone off.
Nevertheless, I agree with a CEO giving the heads-up to the staff that's staying, in effect saying, "Look, we're having layoffs [tomorrow or later today] and I just want you to know that your role is safe and we value your continued contributions." That takes the anxiety away from that person without making any meaningful change in the privacy of the affected employees, especially if it's same-day, but evening before is also OK if timing doesn't permit same-day.
I've gone through a few at different places (including financial services post-LTCM and post-9/11) and there is no perfect way to handle it. People are losing their jobs; Americans have this weird tie-up between their job and their identity; when a bunch of people are losing their job for reasons other than incompetence/ineffectiveness, there's going to be a lot of butthurt. No way around it, and the CEO has to balance optimizing for those leaving with the ongoing health of the remaining business (lest more rounds follow). Everyone focuses on those leaving, which is normal, but if you don't leave a healthy company at the end of it, you might as well close it all down and lay more people/everyone off.