If nothing else, the level of immaturity of conduct by housing.com's ex-CEO and his followers within the company is definitely hurting the burgeoning startup scene in India real bad. To make matters worse, this comes at a time when foreign VC firms/banks were only starting to get comfortable investing sizable amounts of money in Indian startups at a pre-profitability stage. My only hope is that the people in the tech community world over do not stereotype Indian startups to this one bad apple, and up and coming Indian entrepreneurs do not assume this is acceptable and normal.
on the other hand, it's just another business out to make money -- like many others. there are more important things one could get upset about. let's not take things too seriously.
LOL! What the hell is this word "needful" anyway? The amount of times I've heard this from Indian tech support is remarkable (that and the word "lakh", which I discovered is actually a unit of measurement - a hundred thousand).
It's not actually a problem in itself and in fact I'd find it quite disarmingly endearing if not for the fact that every time I've heard it said the "needful" was not done and I have been forced to escalate the issue/argue with support/explain the whole situation again to a second support person.
"Do the needful" is British bureaucratic English from the days of the Raj. It is not strange that various parts of the Raj have retained different mannerisms.
The linked article is extremely condescending and smug, (agreed, written by an Indian), and I remember reading it a while back. You might as well complain that Indians use the word "flat" instead of "Apartment" and use "colour" and "centre". By the way, two specific points against the article are merely literal translations of equivalent expressions in Indian languages, similar phrases will exist with other people for whom English is a second language:
1) "Do one thing" is a literal translation of "ek kaam karo", which is a valid Hindi expression. The ideal English idiom in the same spirit as the Hindi one would be "Try this:", which is perfectly reasonable.
2) "Sleep is coming" is a literal translation of "neend aa rahi hai", again which is valid Hindi.
One usage which is common to Indians, and cause confusion to even other Indians: does a student of a course "take an exam" or "give an exam"? What about the instructor of the course?
While on the subject, one could complain about silly Americanisms as well:
1) "We will be with you momentarily" - even if it is technically right this is slightly confusing: why not be with me for somewhat longer, dear? - "We will be with you in a moment" is unambiguous.
2) "Water with no ice" waiters/waitresses in the midwest stare blankly if you say "water without ice"
3) "To go?" - just step back and think what this means. It certainly does not immediately suggest a parcel.
and probably others. The point is: be thankful that English has the global appeal it has, and enjoy the quaint idioms of the different parts of the world which formed the British colonies.
The sysadmins need to change the DNS to point to a status page, perform forensic dumps of the servers, and perform incident response 101 ASAP. There's no excuse leaving an attacker controlled message up for hours.
In addition to what linux_devil has mentioned, on the enterprise side there is Plivo, HackerRank, FreshDesk, Helpshift, Druva, RecruiterBox, Webengage, VisualWebsiteOptimizer etc.
This may be an unpopular opinion but I think Rahul Yadav was made a scapegoat for all the VCs who put in too much money into housing at too high of a valuation. Yadav has his flaws -- but they are mostly childish, not evil. He gave the so-called adults a perfect excuse to hide behind but it still doesn't excuse the Board for their key decisions related to scaling, burn etc.
As for Rahul Yadav, I think he would have done well to find a person he really respects and to listen to him. Zuck did that with Andressen(no, I'm not saying he's Zuck; just that having a close mentor can really make a massive difference.) The Board could have helped here in lightly nudging him to find that somebody instead of engaging in constant confrontation.