I've heard plenty of complaints on the design - personally it never bothered me.
What I like about it is definitely the IRC-killing type features:
* Has the benefits of IRC (public channels)
* So many integrations! That's where IRC really fails vs Slack
* Smart notifications, including push notifications
Multiple organizations within one application helped me never turn on IRC, Telegram and Hipchat. I replaced 3 apps with one!
Yes my dream is one chat app to rule them all. Probably never happen and right now I have way to many chat apps for one person to reasonably manage. :)
What I like about it is definitely the IRC-killing type features:
* Has the benefits of IRC (public channels) * So many integrations! That's where IRC really fails vs Slack * Smart notifications, including push notifications
Multiple organizations within one application helped me never turn on IRC, Telegram and Hipchat. I replaced 3 apps with one!