Hey everyone,
A week ago I recently launched my new business, maidsofnj.com, a maid referral business based in NJ. I'm always looking for honest opinions on my work so I thought I'd ask you all to please give me your feedback on my website. I'd like to know what you think when you first visit the website. Does it build trust? If you were a potential customer and you need your home cleaned by a professional, would you pull out your credit card and book an appointment with us with no hesitation?
I'm excited to see how I can improve my website :)
My first impressions were that the site has a clean and friendly design and is easily navigable toward the shopping cart. In terms of reliability, as a consumer I would be asking questions like: "How can I evaluate the quality of your cleaning services?" or "Do I have the ability to book a specific maid, based on other customer reviews?"
Some ways of addressing these concerns for me would be:
[1] A testimonials section from reputable sources to inspire me with the confidence to use your service
and [2] A way for users of the service to give feedback on the quality of the cleaning work. If I could see that 50 users gave a particular maid 8 or 9 out of 10, I would be motivated to book that maid -- and perhaps you could charge more for her services, based on her reputation.
Just some thoughts ...