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forgot to mention this - in defense of 37 Signals and their flagship Rails app... I've been a heavy user of Basecamp/WriteBoard for about 8 months now (we're talkin 6+ hours a day), and I've only experienced an unexpected meltdown once.


what exactly constitutes a meltdown, and are there ever expected ones?


"what exactly constitutes a meltdown"

when all you get is a 503 page

when nothing responds and it has nothing to do with your connection

"and are there ever expected ones?"

well, not expected meltdowns; more like advanced notice for maintenance - probably a deployment of a newer version of the web app




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