Two great books on this topic you may have already read - Robert Putnam's "Bowling Alone" as well as Supercapitalism by Robert Reich. Reading these two works has really shifted my view on regulation and govenment in general from "something other people do" to something I think about in a more participatory way.
Putnam especially makes the point that an entire generation of Americans is growing up (I include myself here) treating government and politics as a spectator sport -- the province of party hacks -- rather than something ordinary people do during their off-hours. I'd highly recommend reading both in case you haven't.
The vast majority of people who are effected by this in a negative fashion do not have the money needed to get their officials to listen.