> "There are few companies who share our dedication to excellence…"
Authy is one of the worst-designed iOS applications I have ever used. It has been this way for a very long time. They are actively hostile to people who try to criticize their poor design choices. I would not classify it as "dedicated to excellence."
CloudFlare forces me to keep it installed, so I have to interact with it on occasion. If you have more than about 3 services set up, you have to first scroll to expand the scrolling list of icons, then scroll multiple times to find and read the 10pt font name of a service, etc. It's awful. Compare it to Google Authenticator, which has a nice, big scrolling list of numbers and names. The one advantage Authy has is encrypted backup, which I like, and service lock-in, which annoys me.
It's awful with dozens. I, for example, have four client AWS accounts, each with the AWS icon, that are rather difficult to distinguish between. The earlier iOS app (with a left-hand side drawer and larger text) was much better for me.
Have you not updated in a while? For me it works fine. I see all the icons for all of my services all the time. Click the one I want and get the number. No Scrolling required.
If you use many services, often with the same company (say multiple Google accounts) it doesn't look that clean; you have many repeating icons. Many of which, you'll get a generic key (if only they'd let me add a custom icon). Then you're stuck with reading that tiny font, which requires several seconds of scanning, even on a 6 Plus.
There seems to be two types of people here who like/dislike it. With few services they love the new design, and with a lot they hate it. The Android app was also updated to the square icons on the bottom, the drawer was much better if you had a lot of services added.
No it just doesn't work. It is still available on the Mac App Store and when I contacted them on Twitter they said "oh, we will look into the problem you are having" but at the same time their website says it says the OSX app is discontinued due to bugs in OSX Bluetooth driver https://authy.zendesk.com/hc/en-us/articles/202760296-Having...
I would not trust such liars with credentials to my most important services.
I use the MAS version of the Authy BT app. It pairs correctly about 90% of the time. The remaining 10% it refuses to pair up, even with the iOS app open, but I'm pretty sure that's Apple's buggy BT drivers, not Authy. That 10% failure is a minor annoyance, but (90% of the time) the convenience of being able to easily paste codes into my browser already make the UX much better than Google Authenticator.
It used to be bad, but at least on iOS they are reasonably good now, I've never felt this way. and I am not very easy to please. Which app are you talking about?
What's your issue with Authy's UI? I switched to Authy from Google Authenticator because I didn't like its boring UI. Authy is a lot easier to use, from my perspective anyway.
Authy is one of the worst-designed iOS applications I have ever used. It has been this way for a very long time. They are actively hostile to people who try to criticize their poor design choices. I would not classify it as "dedicated to excellence."
CloudFlare forces me to keep it installed, so I have to interact with it on occasion. If you have more than about 3 services set up, you have to first scroll to expand the scrolling list of icons, then scroll multiple times to find and read the 10pt font name of a service, etc. It's awful. Compare it to Google Authenticator, which has a nice, big scrolling list of numbers and names. The one advantage Authy has is encrypted backup, which I like, and service lock-in, which annoys me.
Perhaps there's hope in somebody else taking over. Please, Twilio: prioritize _usability_.