On: How the NSA’s Firmware Hacking Works and Why It’s So Unsettling

[Arnt]

Nah, they just don't have customers. If Seagate's flasher breaks your entire RAID array, you call Seagate support. If the NSA's flasher does, you don't call the NSA.

[federico3 → Arnt]

I'm sure they have backup copies of your data.