Sure, there isn't always a hard-and-fast line between spam calls and legitimate calls. Asking how a service appointment went seems personally relevant to me. Asking if I'd like to sign up for my ISP's TV service isn't. It's the latter call that enrages me.
Yep. That's why we don't do any sales calls or lead gen, even if those are the most profitable kind of outbound calls. I think I probably wouldn't want to sit in the same office with a lot of those people.
Most surprising to me was to find out that when you ask a bill collector to stop calling, they actually do stop calling. If they don't, they could be liable for up to $1000 per infraction plus damages by the FDCPA!
