>This is what you get when business people make decisions on technology projects.
I would rephrase the conclusion: This is what you get when people make emotional decisions on something.
It doesn't matter if it is a technology project or not, it is just an emotional response. There are some professional categories (doctors, funeral or wedding businesses, churches, etc) that exploit this weakness. When people are emotional charged, they don't think about the unrealistic prices of some treatments or services, they are even happy to pay them. Without this emotional charge, they would bargain and complain about it.
I would rephrase the conclusion: This is what you get when people make emotional decisions on something.
It doesn't matter if it is a technology project or not, it is just an emotional response. There are some professional categories (doctors, funeral or wedding businesses, churches, etc) that exploit this weakness. When people are emotional charged, they don't think about the unrealistic prices of some treatments or services, they are even happy to pay them. Without this emotional charge, they would bargain and complain about it.