What I have done in the past is have a slack channel that everyone puts their status in once a day. No third party system required, and no need to setup chron!
You could think of the manual information entry as forcing people to write things down that they are doing which they are not writing down in the ticketing/workflow system.
I think automatic information distributio is the right idea. idonethis has an API so you can have a ticket completion automatically show up: http://blog.idonethis.com/connect-apps-to-idonethis-with-zap...
You could think of the manual information entry as forcing people to write things down that they are doing which they are not writing down in the ticketing/workflow system.