Manuals? It's a 6 step process for logging in and trying to talk to her sister, IF she is also online. If Skype changes that process, I'll have to write up another one, not that it'll be hard though. Still, I guess I should re-figure my question.: Can I write a process, in under 10 steps, that my grandmother can use to talk, face to face via video, to her sister in another timezone with this program?