I am cancelling your response service. Are you empowered to do this? Can I speak to your supervisor?
The goal is to cancel/get service/refund/etc with as little wasted time and energy as possible. They have scripts and procedures.
My strategy is equivalent to punching 0 to get to the human. in the phone tree maze. Putting a human shield on the other end is not stopping me from cancelling and they will not cry their tear ducts raw about my cancellation or my intolerance for their bullshit. I'm not being abusive, just terse.
The goal is to cancel/get service/refund/etc with as little wasted time and energy as possible. They have scripts and procedures.
My strategy is equivalent to punching 0 to get to the human. in the phone tree maze. Putting a human shield on the other end is not stopping me from cancelling and they will not cry their tear ducts raw about my cancellation or my intolerance for their bullshit. I'm not being abusive, just terse.
Corporate service reps don't reward style points.