They're terrible with providing updates. I'm amazed. My dashboard still says that my unit is anticipated to ship in May 2014, and this is far from the first time they've gone past the shipping estimate without a word to me.
How hard is it to write some code that checks for shipping estimates that are about to become false, updates them, and notifies the people in question?
How hard is it to write some code that checks for shipping estimates that are about to become false, updates them, and notifies the people in question?