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Tech Support for Tony Stark – Meta (YC S13)
on June 9, 2014 | hide
Hiring: Developer & Customer Support Manager

We're building a holographic interface to replace computers: https://www.youtube.com/watch?v=b7I7JuQXttw

This technology is capable of delivering the holographic interfaces seen in Iron Man, Avatar and Minority Report.

We are Hiring a Developer & Customer Support Manager. You will be responsible for supporting the builders and the users of the first applications on Meta.

The ideal candidate will have: * 3-5 years experience managing developer/customer support personnel teams of 10 or more. * Strong technical background and familiarity with technical products and supporting developers. * Experience implementing and managing support systems to triage requests for support from both end users and developers including: - email - chat - forums

Additional experience that would be valuable: * Managing large developer events or hackathons * Organising conferences * Managing online developer communities * Managing documentation systems for both developers and non technical end users

About Meta: We're building a holographic interface to replace computers: https://www.youtube.com/watch?v=b7I7JuQXttw

Meta is a 35 person company based in Portola Valley (15 minutes from Stanford). Meta is led by Founder & CEO, Meron Gribetz (Forbes 30 under 30), Chief Scientist Prof. Steve Mann (inventor of wearable computing), Lead Advisor Prof. Steve Feiner (pioneer of augmented reality) and Director of User Interface Jayse Hansen (Hollywoods #1 user interface designer, creator of UIs for Iron Man 1, 3, Ender's Game, Hunger Games).

Meta's Augmented Reality platform has attracted over a thousand development groups who are building applications in the areas of: * gaming * productivity * architecture * industrial design * data visualization * medical * simulation and training * communication

Applications should be directed to: careers+support_manager@meta-view.com




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