Germany also has this problem, but in another way: most of the queues originate from understaffing.
Our postal service also sells china-made headphones, batteries, emergency birthday gifts and other totally not postal or money-related shit. And I bet that a huge chunk of the profits originate from the side-selling business, just like gas stations where the main good (here: gas) is sold as a loss leader and the real profit is made with the stuff people buy by random...
Yes biggest part of the problem in russia is that post is understaffed, but wages are laughable nobody wants to work there, and those that do work there do not care since there is constant shortage. So quality of service is poor.
Our postal service also sells china-made headphones, batteries, emergency birthday gifts and other totally not postal or money-related shit. And I bet that a huge chunk of the profits originate from the side-selling business, just like gas stations where the main good (here: gas) is sold as a loss leader and the real profit is made with the stuff people buy by random...