My girlfriend is on tour right now and the last time I went to visit her she was excited that she got a new plant. Now I personally didn't see what the big deal was but I was there with a friend of hers and they went on for about an hour on how plants "brighten up a room" and such.
Point of the story: Some people do care about things like new design and the authors of the e-mail, the one's this blog author accuses of being marketing hacks who don't speak from the heart, are probably in fact speaking from the heart. Because some people care deeply about aesthetics.
In other words the author of the blog post mistakes "I don't care" for "no one cares" and that's why he is, imho, wrong.
Point of the story: Some people do care about things like new design and the authors of the e-mail, the one's this blog author accuses of being marketing hacks who don't speak from the heart, are probably in fact speaking from the heart. Because some people care deeply about aesthetics.
In other words the author of the blog post mistakes "I don't care" for "no one cares" and that's why he is, imho, wrong.