It's just a big site run by some American company. Amazingly, there are other ways to communicate.
Call me cynical, but it just sometimes strikes me as odd how so many people around the world now rely on a company designed to make money by selling your information to communicate with the rest of the world. Especially in today's post-Snowden-revelations world. It's 'free', but that's how you 'pay'.
It turns out it's a simple DNS block which setting to Google's DNS is fixing for people.