This. In one week I had to rip out two different things in the middle of the night. One was a simple revert, one was dropping an entire system which had taken months of work and reverting back to the old system.
In both cases, I wrote a detailed technical explanation of why I had taken the action, and an apology for having to do it so suddenly, and I sent to to the entire group (a requirement anyway - if you make an on-the-fly ops change, you need to write up a full incident report so everyone knows what went wrong)
Reverting always needs to come with a "this is what was wrong".
In both cases, I wrote a detailed technical explanation of why I had taken the action, and an apology for having to do it so suddenly, and I sent to to the entire group (a requirement anyway - if you make an on-the-fly ops change, you need to write up a full incident report so everyone knows what went wrong)
Reverting always needs to come with a "this is what was wrong".