Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

You don't even need facial recognition to track customers in brick-and-mortar stores without their consent. The company Nomi does exactly this by tracking MAC addresses of mobile devices[0].

This is an opt-out product, and the only way to opt out is to register your MAC address with them: http://nomi.com/privacy/

[0] http://nomi.com/



It says on their site that they "Never collect any personally identifiable information without a consumer’s explicit opt in", so what kind of info could they collect with Wifi/Beacon?


First, my original comment was simply meant to point out the feasibility of the practice. The fact that Nomi says they choose not to collect "personally identifiable information" doesn't mean that someone else couldn't (using the same technique) if they wanted to.

But frankly, I don't really trust the term "personally identifiable information" unless it is qualified, because it can mean very different things to different people in different contexts[0]. For example, for one service (I believe the DNS servers) Google claims to "anonymize" IP addresses, but it turns out that they only obscure the last two or three digits, which isn't enough to conceal the identity of the individual.

For another example, you wouldn't believe some of the things that are considered protected health information when dealing with patients (ie, for HIPAA/HITECH compliance)[1].

Even if I trust a company's intentions (which I don't unless given a strong reason otherwise), trusting (a) their ability to understand what information is and isn't sensitive; and (b) guard that information both require a bit more than a vaguely worded assertion on their website.

If you collect information about where a person (or "device") has been over time, that in itself can be an incredibly identifying piece of information - all you need is one other datapoint to "lift the veil", and suddenly you know a lot of sensitive information about a particular individual.

[0] IANAL. "PII" is a legal term, and whether or not certain pieces of information qualify as PII can (and has) been litigated, so the line is ambiguous enough that a simple promise not to collect PII does little to assuage my privacy concerns.

[1] Likewise, you wouldn't believe some of the things that aren't (necessarily) considered PHI.


>Google claims to "anonymize" IP addresses, but it turns out that they only obscure the last two or three digits, which isn't enough to conceal the identity of the individual.

Is there any reason why they wouldn't just hash the IP?

They only need to see it once to extract useful information from the IP itself.


Hashing IPs turns one uniquely identifying number into a different uniquely identifying number.


How often you visit the store, where you walk in the store, how long you are at the store.

Your identity doesn't need to be attached for this information to be useful; for example, the store can say things like "gee look half our customers leave three minutes after they enter the store, so we are having a hard time converting walk-ins to sales". Or perhaps "Wow it looks like 90% of our customers come back within a week, we are doing great at getting repeat visits"


PII is generally considered something that is unique and non-public information like a Social Security Number. A broadcast address like a MAC or an IMSI is not private and unless it was combined with a name would not be considered PII.

So as a retailer/third party I could correlate an IMSI/IMEI with an item that was purchased and still be in the clear so long as I do not tie the purchaser's name to it.




Consider applying for YC's Winter 2027 batch! Applications are open till November 2.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: