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The thing is, "but fraud and chargebacks" are not an excuse for treating people like shit. If you can't provide even the bare basic minimum of customer service, you deserve to be bankrupted by a competitor who will.


> ... To treat people like shit...

Don't you think it's an overstatement? At least They responded to his question and he did not lose any money.


He didn't say he was ignored, he said he was treated like shit. I would say his description is pretty accurate.


Actually he did say he was ignored. He said nothing about being treated like shit.




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