That's incorrect. In India, a small company office will have full time 'peon' http://en.wikipedia.org/wiki/Peon . This person will be responsible for various office chores, the main one being to get 'tea' from nearby teashop. [Imagine having an office boy here who gets a Starbucks coffee for you when asked.] This happens because in India, concept of 'vending machine' is not very popular and labor is cheap. A lot of times, young kid from a poor family seem to take up this job. This has nothing whatsoever to do with caste. I am from a smaller city in India and I haven't seen any caste system discrimination in my 24 years of living there.