What are you talking about, I saw "The Internship." Google has enough phone support to tell grandmothers how to fix GMail problems. Likely a manager will be cut over this, just like the snooty guy who led the other team in the movie. /s
Snark all you like, but I think it's perfectly reasonable (if not required) to hold Google to the standards they paid Vince Vaughan to portray them having.
lol i was just thinking the same thing. as much as i know these comments do not help the OP, i cant help but think, as i sat there watching w my family, how their perception of googles help desk has been setup to be one of "OMG they're even amazing at help desk".
