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That would be why the first line is

    To our valued *enterprise* customers


True, but in a far smaller font than the headline "An Open Letter to Customers", which is technicaly the first line of this statment. But hardly good when such confusion is evident, heck BIS was enterprise and BES was consumer, see why people confused with such magical boundaries of consumer.


Bear in mind that the only reason you are reading this is because someone posted it to HN. I imagine they sent it out by e-mail to enterprise customers, and not anyone else.


>* ... heck BIS was enterprise and BES was consumer ...

You've got that flipped around.


Your right - my bad.




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