That's a pretty strong assumption. I've travelled with instruments, and complied with the rules of the airlines involved as well as the government agencies involved, and still managed to get shit badly broken. I don't know of the specific case in question, but I would wager that the "moron" who packed the double bass was not, in fact, a moron.
I wasn't told. It does sound like the hole in the case (and the bass) is evidence for the absence of a security lock. On the other hand, the guy was probably a professional musician, and therefore should have known… Who knows, maybe he doesn't travel much, and made a mistake?