I have friends that work at the UPS distribution center in Toronto, and this happens more often than you'd think. Usually with consumer electronics but also with new video games, etc. Shipments are often accidentally "damaged", and the goods inside tossed over the fence for people to collect after work.
In my personal experience, I have never had this problem happen with FedEx (ive had it happen with both UPS and DHL), but I know there have been horror stories of FedEx drivers damaging mail as well.
In my personal experience, I have never had this problem happen with FedEx (ive had it happen with both UPS and DHL), but I know there have been horror stories of FedEx drivers damaging mail as well.