Western Union are sort of right. Bitcoin although more stable recently than it ever has been, is still pretty unpredictable and laws surrounding its use are somewhat untested in a lot of regions. When Silkroad shutdown it cast a new light on Bitcoin, people think Bitcoin is for buying illicit drugs anonymously and don't currently see it as a valid alternative to actual currency, at least not yet. Once more and more countries release their stance on the currency, then Bitcoin might be ready for the prime-time.
