>And I agree, Deutsche Telekom in Germany is awful and incompetent when it comes to customer service. If only their network weren’t so goddamn great … (It feels like a reversal of the situation in the US: Their technology is great and they are very competent at building their infrastructure – but how they treat customers is the exact opposite of that. And when I say technology I mean the network, not the technology they use to interface with customers.
Amusingly, you just described VZW in the United States. Fantastic network, absolutely awful at dealing with their customers.
Amusingly, you just described VZW in the United States. Fantastic network, absolutely awful at dealing with their customers.