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Test your CAPTCHA system
4 points by eli_s on June 8, 2009 | hide | past | favorite
I just tried to sign up for a freshbooks account. The signup is a two part process.

1. Select an account name. 2. Finalise sign up by filling in a details page.

The final step is to agree the the TOS and enter the CAPTCHA. I tried numerous times to enter the CAPTCHA (I REALLY wanted to try the service).

After the 6th attempt I gave up, but being the good citizen I am I went back to their site, went to the 'Contact Us' page to let them know something was awry... except I couldn't because the CAPTCHA on their contact form is broken too.

Now I have no way to sign up or let them know that something is up :(

The moral is: Test your CAPTCHA system!

update: turns out their forms work in IE. Left them a message - hope this doesn't cause them to lose too much business.



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