I was recently involved in a proof of concept for a rolebased access control tool for an enterprise, and we read the Gartner reports on the topic, where they evaluate the products in the space.
The tool we were primarily looking at, we could hardly recognize from Gartner's description - it was filled with factual errors.
Make you wonder what the quality of other Garner reports are...
I'm not 100% sure how the process works but from what I've seen, when the analyst is examining a company or product they work mostly with the website and other marketing materials, which makes it possible for the tool to do one thing while marketing copy says otherwise. That information is probably coupled with revenue, maybe some news analytics and relationship with the analyst to come up with the final determination. I believe how it works is still a secret but I'd sure love to know more about how it really works.
The tool we were primarily looking at, we could hardly recognize from Gartner's description - it was filled with factual errors.
Make you wonder what the quality of other Garner reports are...
Edit: Typo